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Mindfulness and technostress in the workplace: a qualitative approach.

Athina Ioannou

Frontiers in Psychology 2023 DOI: 10.3389/fpsyg.2023.1252187 (opens in new tab)

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Study at a glance

AI-extracted from the abstract
Characteristics Qualitative study Peer reviewed
Sample size 10
Population Knowledge workers
Topics Meditation
Keywords Information technology Organisation Technostress Workplace
Key findings The authors argue that mindfulness alleviates workplace technostress through a toolkit of underlying strategies deployed by more mindful and IT-mindful employees, along with their perceptions during technostress experiences. The findings are said to shed light on the pathway between mindfulness and technostress and to offer implications for managers and practitioners aiming to improve employee well-being.

Abstract

Information Technology (IT) has been vastly characterized as a double-edged sword, offering significant benefits to individuals but at the same time bringing certain negative consequences, such as technostress. Technostress can severely affect individuals in the workplace, causing fatigue, loss of motivation, inability to concentrate, dissatisfaction at work and reduced productivity among others; thus significantly affecting individual well-being work as well as increasing costs for organisations. Recently, studies have shown the beneficial role of mindfulness in reducing technostress experiences of individuals; however, the evidence that exists until today is very limited, and mostly focused on evaluating the impact of mindfulness on technostress and its negative consequences. As the current research stands, at the moment it is relatively unknown how mindfulness affects the underlying mechanisms of technostress experiences of individuals. Through semi-structured interviews with 10 knowledge workers, the current study explores how mindfulness alleviates technostress within the workplace, by investigating the experiences of more mindful employees and learning from their practices. Findings offer a deeper insight into the relationship of mindfulness and technostress, revealing a toolkit of the underlying strategies that more mindful and IT mindful individuals deploy as well as their perceptions during technostress experiences at work thus shedding light on the path between mindfulness and technostress. The study contributes both to academia and practice, offering important implications to managers and practitioners that strive to improve employee well-being within organisations.

Comparable studies

Other qualitative studies on meditation, most cited first.

Study Year Design Participants
The varieties of contemplative experience: A mixed-methods study of meditation-related challenges in Western Buddhists Western Buddhist meditation practitioners and experts in Theravāda, Zen, and Tibetan... 2017 Qualitative study with mixed-methods
The Effects of Mindfulness-based Stress Reduction on Nurse Stress and Burnout Nurses in a hospital system 2004 Implementation study with mixed methods
An exploratory mixed methods study of the acceptability and effectiveness of mindfulness -based cognitive therapy for patients with active depression and anxiety in primary care Primary care patients with recurrent depression or recurrent depression and anxiety 2006 Exploratory mixed methods study n = 13
A qualitative study of mindfulness‐based cognitive therapy for depression Participants in mindfulness-based cognitive therapy in a mental-health context 2001 Qualitative study n = 7
Effortless awareness: using real time neurofeedback to investigate correlates of posterior cingulate cortex activity in meditators' self-report Meditators 2013 Qualitative study using grounded theory methodology

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