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A User Experience Analysis of Meditation Application for Generation MZ: Focusing on Calm, Headspace, Kokkiri

Seung Yong Choi, Seung In Kim

Journal of Next-generation Convergence Information Services Technology August 28, 2025 DOI: 10.29056/jncist.2025.08.08 (opens in new tab)

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Study at a glance

AI-extracted from the abstract
Characteristics Qualitative study Peer reviewed
Population MZ generation (millennials and Generation Z) users of meditation applications
Topics Meditation
Key findings The analysis indicates that meditation apps should let users execute content in minimal steps, provide a variety of themed content, enhance reciprocity, and support continuity of practice. The authors frame these as improvements for services such as Calm, Headspace, and Kokkiri, based on interviews with MZ generation users and app analysis.

Abstract

The purpose of this study is to investigate the user experience of the MZ generation with meditation applications and, through the analysis of 'Calm', 'Headspace', and 'Kokkiri', propose improvements to meditation services.Due to the social and economic conditions following COVID-19, the MZ generation is facing a decline in mental health, increasing their interest in self-improvement.Through preliminary research, five user experience factors related to meditation applications were identified.In addition, in-depth interviews were conducted with the MZ generation regarding the identified user experience factors.The meditation applications 'Calm', 'Headspace', and 'Kokkiri' were also analyzed.The analysis results revealed, firstly, that meditation content should be executed through minimal steps.Secondly, a variety of themed content should be available.Thirdly, the application should enhance reciprocity.Fourthly, users should be able to maintain continuity in their meditation practice.This study is expected to serve as foundational

Comparable studies

Other qualitative studies on meditation, most cited first.

Study Year Design Participants
The varieties of contemplative experience: A mixed-methods study of meditation-related challenges in Western Buddhists Western Buddhist meditation practitioners and experts in Theravāda, Zen, and Tibetan... 2017 Qualitative study with mixed-methods
The Effects of Mindfulness-based Stress Reduction on Nurse Stress and Burnout Nurses in a hospital system 2004 Implementation study with mixed methods
An exploratory mixed methods study of the acceptability and effectiveness of mindfulness -based cognitive therapy for patients with active depression and anxiety in primary care Primary care patients with recurrent depression or recurrent depression and anxiety 2006 Exploratory mixed methods study n = 13
A qualitative study of mindfulness‐based cognitive therapy for depression Participants in mindfulness-based cognitive therapy in a mental-health context 2001 Qualitative study n = 7
Effortless awareness: using real time neurofeedback to investigate correlates of posterior cingulate cortex activity in meditators' self-report Meditators 2013 Qualitative study using grounded theory methodology

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