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The importance of language: A comparison of consumer and academic definitions of mindfulness

Kyungin Ryu

Journal of Consumer Affairs April 1, 2023 DOI: 10.1111/joca.12530 (opens in new tab)

Study at a glance

AI-extracted from the abstract
Characteristics Mixed-methods study combining consumer survey, text mining, and review of definitions Peer reviewed
Population Consumers surveyed and 883 company descriptions classified as mindful
Topics Meditation
Citations 5
Key findings Marketers' communications drew more on consumer-oriented mindfulness language (affect and outcomes) than on academic language (cognitive processes). The authors argue this discrepancy may expose consumers to "McMindfulness" and "mindful washing," which they contend can impact consumer well-being and brand relationships.

Abstract

Abstract This article created a consumer and an academic mindfulness dictionary to better understand consumers', academics', and marketers' perceptions of mindfulness. A consumer survey and text mining methods were used to create the consumer dictionary, and an extensive review of mindfulness definitions was used for the academic dictionary. The consumer dictionary described mindfulness more in terms of affect and resulting outcomes, while the academic dictionary was more cognitive and process‐oriented. The dictionaries were then applied to marketers' communications from a database of 883 company descriptions that were classified as mindful. The results showed that marketers used more terms from the consumer dictionary than the academic dictionary. The article discusses the potential for consumers to be vulnerable to marketers' communication strategies, characterized as McMindfulness and mindful washing, that can impact consumers' well‐being and brand relationships.

Comparable studies

Other qualitative studies on meditation, most cited first.

Study Year Design Participants
The varieties of contemplative experience: A mixed-methods study of meditation-related challenges in Western Buddhists Western Buddhist meditation practitioners and experts in Theravāda, Zen, and Tibetan... 2017 Qualitative study with mixed-methods
The Effects of Mindfulness-based Stress Reduction on Nurse Stress and Burnout Nurses in a hospital system 2004 Implementation study with mixed methods
An exploratory mixed methods study of the acceptability and effectiveness of mindfulness -based cognitive therapy for patients with active depression and anxiety in primary care Primary care patients with recurrent depression or recurrent depression and anxiety 2006 Exploratory mixed methods study n = 13
A qualitative study of mindfulness‐based cognitive therapy for depression Participants in mindfulness-based cognitive therapy in a mental-health context 2001 Qualitative study n = 7
Effortless awareness: using real time neurofeedback to investigate correlates of posterior cingulate cortex activity in meditators' self-report Meditators 2013 Qualitative study using grounded theory methodology

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