BACKGROUND: Nationwide, emergency response systems depend on 9-1-1 telecommunicators to prioritize, triage, and dispatch assistance to those in distress. 9-1-1 call center telecommunicators (TCs) are challenged by acute and chronic workplace stressors: tense interactions with citizen callers in crisis; overtime; shift-work; ever-changing technologies; and negative work culture, including...
Conventional views purport that mindfulness includes two components: present moment contact (PMC) and nonjudgment. While mindfulness-based interventions that target a broad spectrum of psychopathology, including posttraumatic stress disorder (PTSD), emphasize “being present” as a key mechanism toward wellness, researchers have struggled to measure PMC and assess its clinical utility. Is there...