[Peak moments in physician-patient consultations in general practice: A qualitative study among primary care physicians in Germany].
Zeitschrift fur Evidenz, Fortbildung und Qualitat im Gesundheitswesen August 2022 Anke Jacobs, Kristina Flägel, Lena Werdecker et al.
Successful therapy is influenced by successful communication and a relationship built on trust. Physician empathy and listening skills appear particularly relevant. Based on their empirical experience, general practitioners report special moments in their patients during their medical consultations. Abraham Maslow coined the term "peak experience" for these special moments, which are rare and...
DOI: 10.1016/j.zefq.2022.04.028 (opens in new tab)
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Achtsames zuhören
Doctor-patient relationship
Mindful listening
Peak moments
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