Articulating Experience: Reflections from Experts Applying Micro-Phenomenology to Design Research in HCI
International Conference on Human Factors in Computing Systems April 21, 2020 Mirjana Prpa, S. Alaoui, T. Schiphorst et al.
Interviews with five HCI/Design experts who use micro-phenomenology reveal how this qualitative method helps articulate users' nuanced, complex experiences beyond surface descriptions. The method, used in HCI/Design research since 2001, unfolds conditions for describing experience and provides value by developing vocabulary for multi-sensory experiences and uncovering embodied tacit knowledge. The findings highlight micro-phenomenology's role in articulating the experiences of both designers and participants, contributing to a deeper understanding of user experience in design contexts.